Jobs

ARE YOU OUR NEW CENTRE ASSISTANT?

This is a fantastic opportunity to join our centre admin team. You’ll be one of the first points of contact for people getting in touch with us and will be helping them to organise and deliver their events.

“There’s always something exciting going on at our centre, so you’ll get to enjoy the buzz of a busy community-based organisation.

If you’re looking for experience working in the charity sector and would like to work alongside a supportive team who will help you develop your skills, then a role at Docklands could be for you!”

 

Jon Newey | Managing Director 

Position: Centre Assistant

12 month contract

25hrs per week – Paid at the Living Wage of £9.90ph

Deadline for applications is end of Monday 7th February 2022

Interview is w/c Monday 21st February 2022

Docklands Community Centre is on an exciting journey. Whilst closed throughout the pandemic, we’ve completed a full refurbishment of the centre and are welcoming in a whole new range of activities and people to the centre. You’ll be one of the first points of contact for people getting in touch with us and will be helping them to organise and deliver their events, as well as being part of the team who help keep the Centre organised.

You might not have any professional experience in administration or managing buildings or setting up events but we’re keen to hear from anyone who is enthusiastic about working in a community centre and busy Voluntary Community and Social Enterprise (VCSE) organisation. We are rooted in St Pauls, with over 40 Years experience of working with the families and communities in the area.

This year we have:

  • Extended our lease from 15 to 30 years

  • Maintained youth delivery throughout the pandemic

  • Undertaken a £200k refurbishment of the Centre.

  • Built a nursery and invited Raised in Bristol into the team.

  • Developed more targeted work with the most at risk young people in our city

  • Maintained 15hrs+ Open Access youth provision in the area.

  • Deliver regular community led, culturally appropriate community sports inc. Women’s Yoga and Basketball, Men’s Table Tennis and Adult and Youngerz Breakdancing.

  • Refurbished our community offices and satellite spaces

  • Developed a 3 year business towards financial sustainability by 2026!

This role will support the delivery of the day to day running our Community Centre in the heart of St Pauls. It will be split between delivering our events, bookings and office rental and general upkeep of the building and supporting the administration of our activity. We will be expecting the majority of this role to take place at the centre and whilst most of the work will take place in regular office hours the role will require some early mornings, late nights and weekend work.

This role is part of the Docklands Teams and will be supervised by and supporting the work of the Centre Manager.

We need someone to come on board who has all round organisational skills. Key objectives of this role will be:

  • General office administration

  • Delivery of Events, customer service, setting up, packing down, clearing up.

  • Supporting with the administration of bookings

  • General tidying, logging maintenance and supporting regular building duties (i.e. Alarm Testing)

  • Use of Google Drive, Microsoft Office, Zoom etc.

  • Liaising with Customers

  • Financial administration

  • Day to day management of office in absence of other staff

  • General Administration such as taking meeting notes, supporting with emails, collecting, opening, sorting mail, photocopying, scanning, filing etc as required

  • Any other duties as requested as directed.

What We’re Looking For

We’re looking for someone who is very organised who likes to work both as part of a team but also with autonomy and enjoys the buzz of a busy community-based organisation. The position is likely to appeal to someone who enjoys getting to know people and organisations. It might suit someone with a passion for St Pauls. It could also suit someone looking for an exciting opportunity to prove themselves and add to their portfolio of experience- perhaps because they are at the start of their career or want to work for a more meaningful cause.

If you feel you are a suitable candidate, but do not feel all of the Essential Criteria, please feel encouraged to make an application and clearly state why you think you’d be a good candidate for the role. As part of the application, please aim to write an example for each essential criteria point and any desirable criteria point from your own experiences. If you do not have any examples relating to professional experiences, please feel free to use examples from your personal experiences.

Please Note: This job will require a certain daily physical activity such as setting up tables and chairs and moving refreshments and equipment around the building. Please make sure you comment on how you would be able to manage this element of the work.

Essential Criteria

  • Experience in customer service role – handling calls, emails and inducting new clients

  • Experience in general administration

  • Experience of working in a team environment and ability to act on own initiative

  • Experience of basic financial administration

  • Experience of setting up and packing down equipment

  • Comfortable with basic IT/AV set ups.

  • Use of Excel, Microsoft, Google Suite or other alternative software applications

  • Keen eye for detail, organised and reliable

  • Good communication skills

  • Good standard of English, IT and basic maths

  • Ability to multi-task

Desirable Criteria

  • Previous experience of Managing bookings, scheduling, meeting, setting up/packing down, cleaning up.

  • Understanding and Commitment to equality of opportunity and diversity.

  • Confidence in using Social Media.

  • A passion and knowledge about the VCSE and charity sector, Black, Asian, Minority Ethnic or People of Colour voices and community leaders within Bristol.

  • Experience of Canva or other templating platforms.

  • Has lived experience of the area, people, challenges or cultures that Docklands represents.

How to Apply

To apply, please complete the application form and return it to: admin@docklandscentre.org.uk

Any questions regarding the application, please contact: manager@docklandscentre.org.uk or telephone 0117 9077 164

To request an application form be posted, please email: admin@docklandscentre.org.uk or telephone 0117 9077 164

DOWNLOAD APPLICATION FORM