We provide support and assistance to all our young people, regardless of background or current situation.


If you are a young person (or a family member of one of our young people) and have concerns, please come and talk to a member of staff who will listen to you and make sure you get the support you need (whether from us, or one of our more specialist partnership organisations, which may be better placed to assist you). Our staff can refer you to the most appropriate service for you, or introduce you to any of the follow services.

We can offer young people facing challenging circumstances, or who just require some additional assistance with tailored one-2-one support, mentoring and guidance. Ask a member of staff for further information.

We also offer advice, support and guidance to parents and careers. We have a parent/carers support group which runs on the first Monday of every month @ Docklands from 7pm. This is a confidential group with provides a supportive environment to all parents/carers. No need to book, just come along, have a drink, snack and a chat. Discuss emerging issues, show support and swap ideas about how to support children who are growing into young adults that we don’t always understand! For more information, please ask a member of staff. 


Below are links to some of our partners and really useful websites:

Urgent advice and support


If you need advice right now or need to talk, contact Childline who offer a free, confidential service to help young people under 19 with any issues they are going through call Childline for free on 0800 1111 or get in touch online ( However you choose to contact Childline, you’re in control. It’s confidential and you don’t have to give your name if you don’t want to.

Report your concerns about a young person

First Response Team

If you have any concerns about a child or young person, please do not leave it to someone else to deal with, particularly if you think a child is being neglected or abused. If you have any concerns about the well-being of a child or young person, contact the First Response Team on 011790 364 44  or the Emergency Duty Team on 01454 615 165 or for more information please visit:

Advice, Information and support in respect of:
Mental Health and Wellbeing


Nilaari, is another one of our partner organisations which is a Black, Asian and Minority Ethnic led registered charity with over 17 years’ experience delivering social care support, talking therapies and training to young people and adults across Bristol. We help to deal with (re)offending behaviour, mental health and problematic substance use.

For more information about Nilaari, check out their website:

Off the Record (OTR)

OTR is one of our partner organisations which specialises in mental wellbeing.  If you are struggling with mental health or want tips on how to improve your mental well being, check out their website @

Drugs and alcohol abuse

Bristol Drugs Project (BDP)

BDP is one of our partner organisation which specialises in provided advice and information able the risks of alcohol and drugs and empowers people to make positive changes to their lives, so as to take control and build a more positive future for themselves. Check out their website @

Homelessness and housing support

1625 Independent People

1625 Independent People is a  Bristol charity that supports young people who are homeless or at risk of homelessness.  For over 30 years it has provided essential services to young people and we partner with agencies across the South West so that together we can change lives. 

it provides a broad range of care for young people.  1625 Independent People find secure homes, teach life-skills, offer advice, help access training and job opportunities.  Most importantly, we help young people to live happily and independently. Check out their website @

Sexual Health and Wellbeing


Brook is a charity based in Bristol which provides free and confidential sexual health and wellbeing advice and information for young people under 25. For more information, check out their website @

One to One support, career support and mentoring

Aspire Creation Elevation:

Ace is our primary partner organisation, which specialising in empowering disadvantaged young people through projects & programmes that offer Arts Activities, Role-Model Guidance & Inspirational Experiences. We provide accessible, fun and engaging opportunities that take young people on a journey of growth and progression into adulthood. Check out ACE’s website @ (

Creative Youth Network (CYN)

CYN is one of our partner organisations, which is based the heart of Bristol and provides young people with one to one support, careers advice and support for young artists. Check what CYN could offer you at

Support for young people in prison or at risk of committing an offence


Key4Life is a charity operating in Bristol which specialises in preventing crime or reoffending through a variety of projects and mentoring opportunities. Check out Key4Life’s website at